Mettler Toledo

The company is rapidly expanding its presence in the field of drug discovery and development with its AutoChem Strategic Business Unit. Mettler Toledo AUTOCHEM provides laboratory instruments to research scientists in the pharmaceutical, biotechnology, and chemical industries helping them discover and develop new chemical compounds, allowing them to bring new products to market faster. Our Field Service Engineers represent the Mettler Toledo standard of a ‘Trusted Advisor’ to our customers. You will conduct on-site installations, provide customer training (hardware, software and limited applications), perform equipment repairs and preventive maintenance for assigned instrumentation. You will also support and word in collaboration with North American Service Operations, Depot Repair, Field Service, Sales, Customer Service and Product Management.

Your responsibilities would include:

• Performing on-site installations, repairs, upgrades, and maintenance of AUTOCHEM instrumentation including infrared reaction profiling equipment, Supercritical Fluid Chromatography systems, laser crystallization monitoring equipment, and automated lab reactor systems.
• Communicating customer issues with the sales and support teams on a routine basis. Independently managing hardware and software projects.
• Effectively prioritizing, scheduling, and tracking open service issues to satisfactory completion.
• Giving feedback on non-conformance issues for quality improvements
• Managing field inventory through the use of a variety of software tools
• Exhibiting general software literacy and knowledge of Windows-based operating systems
• Reporting scheduling, utilization, expense, and critical issues as required

• An associate's degree in electronics or a related field.
• Two years of military or commercial experience or equivalent education in an electrical engineering environment with a demonstrated ability to solve problems related to electronic, electrical, mechanical, & computer systems.
• Extraordinary customer service skills and communication skills - both oral and written.
• Valid driver’s license and good driving record.

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, perks and discounts
• Paternal and caregiver leave programs
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards across our brands

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification.

If you’d like more information about your EEO rights as an applicant under the law, please click here. Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.